Infrastructure as a Service
Dedicated virtual servers with full control, powered by enterprise-grade infrastructure and backed by Mitel-specialized Tier 3 support.
Enterprise Infrastructure, Purpose-Built
Every component of our stack is selected and tuned for real-time communications performance.
Dedicated Virtual Servers
Enterprise-class server hardware with virtual hypervisor technology delivers consistent, isolated performance for your Mitel deployments.
Full Root Access
Complete control over your virtual machines — install, configure, and customize your environment exactly how you need it.
Enterprise Security
Next-generation firewalls with active IDS/IPS, network segmentation, and proactive threat monitoring protect every workload.
Tier 1 Connectivity
Tier 5 colocation facilities with Tier 1 network backbone delivers low-latency, high-bandwidth network connectivity.
Geo-Redundant Infrastructure
Data and applications replicated across data centers for disaster recovery and business continuity without extra investment.
24/7 Monitoring
Round-the-clock infrastructure monitoring with automated alerting ensures issues are caught before they impact service.
Your Infrastructure, Your Rules
With AvidStack IaaS, you get dedicated virtual servers — not shared multi-tenant hosting. Every virtual machine is fully isolated with guaranteed compute, memory, and storage resources and full root access.
You control the operating system, storage, and applications. We handle the hardware lifecycle, network infrastructure, physical security, and around-the-clock monitoring.
- Enterprise-class server hardware
- Enterprise virtual hypervisor platform
- Next-generation firewall with active IDS/IPS
- Tier 5 colocation data centers
- Tier 1 network backbone connectivity
Included With Every IaaS Deployment
- Virtual Servers— Dedicated, isolated VMs
- Calling Plans— Virtually unlimited (48 states)
- Regulatory Compliance— Fees, taxes, STIR/SHAKEN
- e911 Services— Integrated e911 for softphone users
- Support— Tier 3, U.S.-based, dedicated contact
- Remote Programming— Complimentary onboarding help
Getting Started Is Simple
From first conversation to live deployment, we make onboarding effortless.
Consultation
We learn about your deployment needs, customer base, and growth plans to design the right infrastructure profile.
Design & Provision
Our engineers provision your dedicated virtual servers, configure networking, security, and connectivity to your specifications.
Deploy & Test
Your Mitel environment is deployed and thoroughly tested. We offer complimentary remote programming support to get you live.
Ongoing Support
Your dedicated support contact is always available. Tier 3 engineers who specialize in Mitel — not generalists reading scripts.
Frequently Asked Questions
Our IaaS includes dedicated virtual servers on enterprise-class hardware with virtual hypervisor technology, next-generation firewall security, virtually unlimited calling plans, regulatory fee and tax handling, e911 services, and 24/7/365 Tier 3 U.S.-based support with a dedicated contact for your organization.
Generic cloud providers give you raw infrastructure. AvidStack gives you infrastructure purpose-built and tuned for real-time voice and UC applications. Our engineers are Mitel specialists — we understand the intricacies of MiVoice Business and can provide application-level expertise that AWS and Azure simply don't offer.
No. AvidStack charges no upfront fees, no onboarding fees, and requires no partner-level volume commitments. Our billing is transparent and predictable.
Our IaaS solutions include virtually unlimited inbound and outbound calling within the 48 contiguous United States, subject to our Fair Usage Policy. This covers standard business calling patterns.
Absolutely. We offer complimentary remote programming support to help you get started. Your team can work alongside ours to learn, or we can handle it turnkey if you prefer.
AvidStack handles the calculation and remittance of all regulatory fees and taxes. We also maintain compliance with STIR/SHAKEN, Kari's Law, and RAY BAUM's Act requirements for e911 and dispatchable location information.
Launch Your Infrastructure Today
No upfront costs, no commitments. Let's build something great together.
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